Monogrammed Items: Are Custom Made Especially For You. They May Not Be Returned.
Needlepoint Loafers: May be returned within 10 days of the receipt of your package.
- Please email firstname.lastname@example.org for an RA#.
- Return shoes in their original box, and clearly write the RA# on the outside of the box.
- To receive merchandise credit on returns, shoes must be unworn, undamaged, and returned within 7 days of receiving the RA#. Merchandise credit will be issued to your credit card. Original shipping and return shipping costs will not be credited.
- To exchange for another size or design, follow the steps outlined above. Place a note in the box letting us know what item and size you would like. Shipping Charges will not apply to an exchange.